Article 1: Terms and Conditions These terms and conditions of sale apply to all orders placed on the website High-tech-discount.fr from the seller, which shows at www. High-tech-discount.fr products sold by the company reserves the right to modify or change at any time these terms and conditions of sale. If modified, it will be applied to each order the general conditions of sale at the date of the order.
Article 2: Availability of products. Our product offerings and prices are valid until they are visible on the site, subject to availability from our supplier and not those described in the product. Upon receipt of your order, we check the availability of (or) product (s) ordered (s). In case of unavailability, we will within 60 days of confirmation of the order is to deliver the product you ordered, or to offer a similar product at a similar price, or to reimburse you by www . moneybooker.com / PAYPAL if the order was paid by the site www.moneybooker.com www.paypal.com or by the customer. The date of validation of the order is: * The date of the order for payment by credit card online via the website www.moneybooker.com, If out of stock on one of the products in your order: We ship the rest of your order. Preorder article: The official release date is displayed on the product page on the site. The pre-order gives you the opportunity to buy and therefore your book in advance. Warning: the manufacturer may at any time we change the delivery date official. Note that all products ordered with pre-order your article will also be delivered to that date. In the case of a change in the official delivery date, we are committed within 60 days after the order validation. However, the excess can cause delays or cancellation of the order or compensation.
Article 3: Validation of orders and electronic signature. Any order signed by the consumer "double click" constitutes an irrevocable acceptance which can be challenged only within the limits provided in these terms and conditions of sale. The "double click" associated with the authentication and non repudiation and integrity protection of messages is an electronic signature. This electronic signature has value between the parties along with a handwritten signature. It shows that clicking on "buy now" and then confirm the sale by clicking on "confirm purchase" page on the internet following is a command.
Article 4: Price Terms of Payment You can make the payment: by credit card *: Payment is made through the site www.moneybooker.com This implies that no banking information concerning you is transmitted via the website www . High-tech-discount.fr All orders are payable in euros. In case of payment in foreign currency, the Purchaser shall bear alone the burden of exchange fees charged by the bank. Taxes and mandatory contributions related to the importation of products by Buyer, including customs duties, shall be paid by the Purchaser to the carrier chosen by High tech deals. Payment by credit card is perfectly secure and your order will be recorded and confirmed upon acceptance of payment by the bank you choose. The order will be processed until the completion of the transaction. Retention of title The goods remain the property of High Tech discount until full payment of the order by paypal or moneybookers. However, after the receipt of the order by the customer, the risks of the delivered goods are transferred to the client. Non-payment discount High Tech reserves the right to refuse a delivery or an order from a customer who has not fully paid or a previous order or with which a payment dispute is being of Directors. Anti fraud controls, controls all the orders that have been validated on its website. These controls are designed to protect our society from abuses operated by fraudsters. For an order that has a different delivery address to billing address, our services will be required to contact the two persons mentioned, namely the person connected with the billing address and the address indicated for delivery. As part of these procedures, our services may be necessary to ask all the parts required to unblock your order: proof of address and debit in your name, but also proof of address on behalf of the right person to address delivery etc ... These requests are made by email or phone. Use of vouchers Vouchers can be used to purchase property. Vouchers as a commercial gesture can not be converted refund check.
Article 5: Delivery and delivery times in Europe.
5.1 - General Terms The products are delivered to the delivery address you indicated during the ordering process. For reasons of package tracking, we can not deliver orders in databases or other premises of the Armed Forces.
5.2 - Delivery classic General: Shipments are made by Chronopost (EMS) or DHL. The delivery is done without taking classic appointments, announced by the maximum service from 5 to 15 days. High tech discount is not responsible for additional delays may occur during a delivery by mail or carrier. Chronopost (ems) and DHL delivery takes place at the front door, the package is delivered against signature. In the absence of the recipient, a voucher is returned to the mailbox for the client to go and get on its own the parcel to the post office nearest you or to contact the carrier to arrange a new delivery in the shortest possible time. A tracking number is generated from the treatment by the provider of the package. This number to track the shipment. Is not responsible for any incorrect information appearing on the monitoring system of the provider. You need to check inside the package upon delivery of it. In case of non receipt or damage to the package, the customer must report the problem in the shortest possible time.
5.3 - Deadline for all shipping times announced on the site are calculated in working days. The times indicated are average times and correspond to the time of processing, preparation and shipping of your order. They run from the validation of the order. At this time, add the delivery carrier. For an order composed of several products or containing a pre-order item, the shipment of this order is based on the shipping time is longer. High Tech discount, however, reserves the right to split the order into multiple shipments at no additional cost to the customer. Generally, for an item in stock: Here are the main times you can find on the site for an item in stock: * 5 to 15 days.
Article 6: Responsibilities * High-tech-discount.fr can not be held liable for the breach of contract, due to the occurrence of an event of force majeure and particularly in cases of total or partial strike of postal services, carriers, and disasters caused by floods or fires. As for the products purchased to meet the business needs, High tech discount shall not be liable for all damages because of this, business interruption, loss of profit, damage or expense that might arise. * The selection and purchase of a product or service are under the sole responsibility of the client. The total or partial inability to use such products due to incompatibility of the equipment shall not give rise to any compensation (Shipping charges that we incurred and the fees and restocking of € 30 will be deducted from the payment in case of refund), reimbursement or cause of the responsibility for high-tech-discount.fr, except
a hidden defect found, non-conformity, defect or exercise the right of withdrawal contemplated in section 8.3.
Article 7: Treatment of parcels not distributed by the provider. These are the packages that were not delivered to the final destination for the following reasons: IASP, unclaimed, refused, transport damage, theft ... (A restocking fee may be generated due to the customer and the payment of these expenses shall be done by the buyer before any return or they will be deducted from the payment in case of reimbursement).
7.1 - The return on the grounds IASP General These are the packages returned by the service provider responsible for delivery under the heading: Not living at this address. Processing a return IASP After receipt and acceptance of your package by us, depending on the type of product, inventory and available as you wish, we will offer you reship the product initially ordered or product exchange with equivalent characteristics (charge back will be generated due to the customer and the payment of these expenses shall be made by the buyer before any return or they will be deducted from the payment in case of refund). The cost of the second delivery are the responsibility of the buyer. Otherwise, a voucher or refund will be credited to your account within 48 hours of receiving your order by High tech deals. It only support the value of the object, without shipping costs paid by the buyer.
7.2 - The return on the grounds "unclaimed". General: These are the packages that were not claimed by customers at the post office or carrier in a timely manner. Processing a return on the grounds "unclaimed" (A restocking fee may be generated due to the customer and the payment of these expenses shall be made by the buyer prior to any return or they will be deducted from his pay in the event repayment). After receipt and acceptance of your package by us, depending on the type of product, inventory and available as you wish, we will offer you reship the product initially ordered or product exchange with similar characteristics (fee return may be generated due to the customer and the payment of these expenses shall be made by the buyer before any redirection or that will be deducted from the payment in case of refund). The cost of the second delivery are the responsibility of the buyer. Otherwise, a voucher or refund will be credited to your account within 48 hours of receiving your order by High tech deals. It only support the value of the object, without shipping costs paid by the purchaser .7.3 - The return on the grounds "refused" You have refused the package because it showed obvious signs of openness and / or shocks. If the package is damaged, torn, open ... you must refuse the package and contact our services in order to let us know. If the provider responsible for your package is Chronopost or DHL, UPS ... you must request such a declaration of theft at the time of refusal. If you have accepted delivery and you see only a shock or a later command not complete, it will be said to be complete and consistent with your order discount.fr-Electronics can not take your application: control incomplete Product missing or damaged item, shock ...
Only recourse: the client must verify the order during delivery to the carrier, and declare the merchandise received does not conform to what he has ordered
5.2 of these general conditions of sale 7.4 - Loss of package: In case of loss of the parcel during the delivery process by the company Chronopost, DHL ... Lost parcels If a package is lost by one of our service carriers, please let us know as soon as possible.
The company will conduct a survey of services. After the investigation the carrier will reship the order.
Article 8: Right of return 8.1 - Procedure and conditions of return. In an objective identification and thus optimal treatment of returns, any product that needs to be returned must be a return request from us, on pain of being rejected within 7 days. If refund or a voucher we will deduct the shipping costs that we incurred during the first expedition, the fee and restocking will also be charged € 35 per item. The time allotted to you to contact your customer service depends on the reason for return, thank you to refer to the points 7-2 and the following terms and conditions. The return request must be made to our customer service. Upon receipt of the agreement, you have 7 days to return the product. After this period, your return will be refused. The postmark shall prevail. We advise you to make a return by mail with international package insurance by voice mail (send packages by DHL, TNT, UPS or Fedex will be refused. Otherwise, if the package sent by you, and making back to our services, we do not succeed, you would not be able to launch a survey of postal services in order to ask them to locate it. Note that not every parcel sent by us is not our responsibility. Only the sender of the package is able to launch a survey of postal services if the package is shipped lost. In order to process your request, thank you to remember your order number and your full contact details. Note: On receipt Our services will monitor the compliance of the product returned and the reason for return. If the returned product does not comply, it will be rejected by us and will be returned at your expense. If your return is done in a bad cause, your product may be refused and therefore you are returned at your expense. The reason for return may be reclassified. Therefore, you will be notified by email and processing of your return will be based on new ground.. 8.2 - Returns Terms of reference for error back You have 7 days to inform us that the product received is not the product ordered: reference error, problem size, color, completely different product. The product must be returned in good condition and in its original packaging, even if it was open, with all its contents (accessories, cables, manuals ...). In order to process your request, thank you to remember your order number and contact information complete. Processing of your return for errors of reference After receipt and acceptance of your package by us, depending on the type of product, inventory and available as you wish, we will offer you reship the product initially ordered or product exchange with similar characteristics. Otherwise, a voucher will be credited to your account within 48 hours of receiving your package. It will be the amount of the purchase price of the product. Return costs: The Return costs are charged to the client. 8.3 - Returns to DOA. Implementing rules of the DOA. A receipt of your package, you have 7 days to report the receipt of a product failure at the time of commissioning. On your return request, it is essential that you describe at best the problem with your product. The product must be returned in its original packaging even though it opened at your expense. It must be accompanied with all its accessories (manuals, cables, remote, security ...). If the damage concerns the main unit and accessories which are not defective, may be agreed with the customer not to return the unit without box or accessories to reduce shipping costs. In order to process your request, thank you to remember your order number and your full contact details. WARNING: Only products justifying a proven DOA will be accepted. Otherwise, your product will then be returned to you at your expense or you return reclassified as a reason for exclusion. The products do not justify a failure After unpacking proven diagnosis of the failure by us 2. A failure due to misuse of the product 3. Products that have been opened or removed 4. The damage, failures, malfunctions or defects attributable to causes of external origin 5. The settings available to the beneficiary without removing the device settings such as image, sound, contrast ...) 6. Repairs and damage to the unit after repair by anyone other than authorized repair by the manufacturer 7. Damage due to corrosion, oxidation, a bad connection or a power problem 8. Damage due to a power problem, it is meant by power problem, not an internal power problem with the product, but external to it. For example, a connection to a faulty decision. 9. Products returned without the return and does not meet the conditions specified in the return e-mail agreement number back. Processing of your return for DOA. For brands that support the DOA, then you must make your request online, with the brand, as applicable, shall, after recognition of the failure to repair. For other brands, after receipt and acceptance of your package by us, depending on the type of product, inventory and available as you wish, we will offer you reship the product. Return costs are the responsibility of the customer as well as recovery after removal guarantee.
Article 9: Guarantees, Insurance and Service 9.1 - General When the product has a warranty. To qualify for the guarantee of the products it is imperative to keep the purchase invoice of the product and take the serial number of the device found on the product. Professionals and the like have a warranty of 2 ans.La manufacturer is usually guaranteed for one year. Depending on the brand, it can be one year parts and / or labor. In case of failure during the initial warranty period, repairs will be available free of charge by the national network of centers or technical agencies approved by the manufacturers. Mode of application of the manufacturer's warranty on the findings of failure, you must contact our customer service. It is essential that you describe at best the problem with your product. To process your request, thank you for reminding us the order number, your contact information. Postal charges incurred by you to send us your product are your responsibility. ATTENTION! : Only products found to justify a failure by a professional will be accepted. Processing of your return Once your product repaired, it will be forwarded.
10: Protection of personal data
The personal data collected by Globaltrans ltd in any order of the Buyer are necessary for the management of its order by Globaltrans ltd and its potential providers, and may be used by Globaltrans ltd, subject to the rights exercised by the person concerned to inform it of the products or services provided by Globaltrans Ltd. and / or its business partners.
The Buyer has a right to access and correct or delete data concerning processed by Globaltrans ltd, and the right to oppose the processing of such data for the purpose of direct marketing. These rights are to Globaltrans ltd by writing to customer service Globaltrans ltd, the contact information in the "Contact Us" section.