Our after-sales Service guarantees

The customer satisfaction remains our number one priority.

Our quality management system is focused on the understanding of the needs of the customer and the pursuit of excellence in service.

For all orders placed on www.high-tech-discount.fr the customer has 10 days to return his order and receive a refund.

The return must be at the expense of the customer by package recommended with insurance.

Product must be returned complete in its original box with all accessories.

Our experience since 2002 and to meet your requirements, our company brings you the following guarantees for your online purchase:

  • 1. most of the products sold on this site are products made to order according to the options you have selected. Special attention is provided by our partner factories to manufacturing and quality control of every order before shipping them home.
  • 2. all of our products are supplied brand new and sealed in a quality packaging with all original accessories and operating manuals.
  • 3. all of our products are guaranteed 3 years parts and works by our partners. If necessary, you benefit from our online support or email to the support of your repair whatever the problem encountered during or after the warranty period.